The One Thing (TOT)  ·  theonething.pro  ·  Last updated: January 2026

At The One Thing, we take privacy seriously. This policy explains what personal data we collect, why we collect it, how we use it, and what your rights are. We've written this to be clear and readable, not buried in legal language.

01.  Who Holds Your Data

The data controller responsible for your personal information is:

The One Thing

Registration: UDYAM-MH-18-0289485

Address: A321, Master Mind 4, Royal Palms, Goregaon (East), Mumbai, 400065

Data Protection Contact: Rehaan Habib

Email: privacy@theonething.pro

02.  The Data We Collect

We collect data only when it is necessary and relevant to our work. This may include:

• Contact information: name, email address, phone number

• Business information: company name, role, website URL

• Engagement data: how you interact with our website, emails, and content

• Billing and payment data: processed securely through our payment partners (e.g. PayPal). We do not store card details.

• Communication history: emails, call notes, and records of our business relationship

03.  Who We Collect Data From

We may hold data on:

• Prospective clients who have enquired about our services

• Current and former clients and their relevant business contacts

• Suppliers and service providers we work with

• Referral partners and affiliates

• Subscribers to our content and newsletter

Employees and contractors: your data is governed by the terms of your individual contract with us.

04.  Why We Collect It

We collect and process data for the following purposes:

• To respond to enquiries and manage inbound requests

• To deliver our services and fulfil our contractual obligations

• To send relevant business communications and content (where you have opted in)

• To maintain accurate business records and comply with applicable laws

• To improve our website and service delivery

We do not sell your data. We do not use it for purposes beyond those listed here.

05.  Third Parties We Share Data With

To operate effectively, we use trusted third-party platforms. Where relevant, your data may be processed by:

• Google (analytics and workspace tools)

• Mailchimp / Intuit (email marketing and communications)

• Microsoft (productivity and storage tools)

• Meta (advertising and analytics)

• PayPal (payment processing)

All third parties are contractually required to protect your data and use it only for the purposes for which it was shared. We do not authorise any third party to use your data for their own marketing purposes.

06.  Data Retention

We retain your data for as long as is necessary for the purposes described above, or as required by law. As a general principle, we retain business records for up to 8 years from the end of a business relationship. You can request deletion of your data at any time (see Section 08 — Your Rights).

07.  International Data Transfers

Some of our third-party partners may store or process data outside of India. Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place to protect your information, consistent with applicable data protection law including India's Digital Personal Data Protection Act, 2023.

08.  Your Rights

Under applicable data protection law, you have the right to:

• Know what personal data we hold about you

• Access a copy of your personal data

• Correct inaccurate or out-of-date data

• Request deletion of data we no longer need to hold

• Withdraw consent for marketing communications at any time

• Object to or restrict certain types of data processing

To exercise any of these rights, contact us at privacy@theonething.pro. We will respond within 30 days.

09.  Newsletter and Marketing Communications

If you have subscribed to our newsletter or content, you consented to receiving communications from us. You can unsubscribe at any time by clicking the unsubscribe link in any email, or by writing to us at privacy@theonething.pro. We will process your unsubscribe request promptly.

10.  Social Media

When you engage with our content on social media platforms such as LinkedIn, Instagram, or YouTube, the respective platform's privacy policy applies. We may use data from social platforms for retargeting and analytics purposes, consistent with each platform's terms.

11.  Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. While no digital system is entirely risk-free, we take reasonable precautions to safeguard your information.

12.  Complaints

If you have a concern about how we handle your data that we have not resolved to your satisfaction, you may raise it with the relevant data protection authority in India. You can contact our Data Protection contact directly at privacy@theonething.pro in the first instance.

13.  Updates to This Policy

We review this policy periodically and update it when our practices or applicable law changes. The updated version will always be available at theonething.pro/privacy-policy with the date of the most recent revision.